1. Domain and controller identification
This Privacy Policy explains how LONDRES CLOSET VESTUARIO LTDA (referred to as "the company", "we", "us" or "our") collects, uses, stores and protects personal information provided by visitors of this website (referred to as "you" or "the user"). By using this website, you agree to the practices described below.
2. Information we collect
We collect only the information reasonably necessary to answer contact requests and to operate the website. This may include:
- Contact information voluntarily submitted through the contact form, such as full name, email address and message content.
- Basic technical information collected automatically by our web hosting provider, such as IP address, browser type, device type, referring page and pages visited on the website.
- Information related to any direct communication you send to the email address published on this website.
We do not knowingly collect information from persons under the legal age of majority in their country of residence. We do not process sensitive categories of personal data through this website.
3. How we use the information
Personal data collected through this website is used exclusively for the following purposes:
- To reply to messages and questions submitted through the contact form or by email.
- To share information about our store, product categories and services when the user has requested it.
- To keep basic operational records of site usage for security, statistical and internal review purposes.
- To comply with applicable legal, tax and regulatory obligations.
We do not sell personal data. We do not share personal data with third parties for their own marketing purposes.
4. Cookies and website analytics
This website may use cookies and similar technologies to keep the site working properly and to understand how visitors use it. Cookies are small text files stored on your device. You can configure your browser to refuse or delete cookies at any time. Refusing cookies may limit some functions of the website but will not prevent basic browsing.
5. Data sharing and service providers
We may share limited personal information with service providers that support the operation of this website (for example, hosting providers and email delivery services). These providers act on our instructions and are required to keep the data confidential and to use it only for the specific service they perform.
We may also disclose personal information when required by a competent authority, court order or applicable law, or when necessary to protect the rights, safety and property of the company, its personnel or third parties.
6. Data retention
Personal data submitted through this website is kept only for the time strictly needed to fulfil the purpose for which it was collected, to comply with legal obligations, or to defend legitimate interests of the company in case of dispute. Once retention is no longer necessary, the data is deleted or anonymised.
7. Data security
We adopt reasonable technical and organisational measures to protect personal data collected through this website against unauthorised access, loss, alteration or disclosure. No transmission over the internet is completely secure, so we cannot guarantee absolute security, and we ask users to send only the information strictly needed for their request.
8. Your rights
Subject to applicable law, you may request access to your personal data, correction of inaccurate data, deletion of data no longer needed, and information about how your data has been processed. You may exercise these rights by writing to the email published on this website. We may need to verify your identity before responding to a request.
9. External links
This website may contain links to websites operated by third parties. Those websites are governed by their own privacy policies, and the company is not responsible for the content or the data practices of any third-party website. Please read the privacy policies of any website you visit through a link on this site.
10. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices, in applicable law or in the services offered on this website. When we update the policy, we will change the "Last updated" date at the top of this page. We encourage users to review this policy periodically.
11. Contact regarding this Privacy Policy
Questions and requests about this Privacy Policy or about the processing of personal data by LONDRES CLOSET VESTUARIO LTDA may be sent by email to contato.outletmiami@gmail.com, or by post to Rua Comendador Araújo, 143, Loja 12, Cond. Executive Center Evenor Guimarães, Centro, Curitiba, PR, CEP 80.420-900, Brazil.